Disable (turn-off) automated Guest Messages individually
complete
E
Elam King
I like that we can turn automated message off or on based on the guest. However I wish we could do this on an individual message level as opposed to everything on or off.
Vince Breslin
complete
You can now disable any individual Outbound message on each booking.
Here's a guide: https://support.uplisting.io/docs/outbound-message-logs#turning-off-messages-per-bookingguest
Vince Breslin
in progress
We started working on this feature and aim to release in the next few days.
D
Donald Downs
Vince Breslin: Fantastic. I am just switching over from Guesty for Hosts to Uplisting and I have many automated messages already going out to guests booked when I was using Guesty. Now I want Uplisting to take over those messages "mid stream" and this will really help to be able to turn off the earlier messages in Uplisting on these Guests so I don't duplicate messages. Thanks!
Vince Breslin
Merged in a post:
Add the option to check or uncheck an automated message for each guest
H
Hillary Skye
YourPorter has the feature to see all of the automated messages for each guest and when they will go out and the check or uncheck option or send now feature is quite desirable to me.
C
Craig Westaway
Yes agreed awesome for bad guests so we don’t send a generic message
Vince Breslin
planned
We intend to start working on this feature once we release the new automated messaging feature.
Z
Zula Beach Vacation Homes
This is especially nice to be able to turn off one message for example if guests had some issues during stay I don't want to send them the after check out request to review us but I do want all the other messages
S
Sandy F
I love the way Air BnB do their automatic messages. It is scheduled at a time, or you can send now. You can also edit each individual booking message in advance if you want to, so when the scheduled time comes up it is already edited to individual circumstances. Then you would not need to turn off the automated message.
Vince Breslin
Sandy F: thanks for this. We are releasing a major upgrade to allow you set your own triggers and create your own messages.
This will allow us in future edit the individual message on a booking before sending.
S
Sandy F
Vince Breslin: Thanks Vince that will be awesome. I currently I have some automated messages going from Air BnB which I may want to edit and some with UPlisting. Will be great to have all on Uplisting going forward.