Ask the hosts before capturing the deposit
D
Dragan Josifov
If possible, I would suggest implementing an option for the hosts to be prompted if they would like to capture the deposit if the deposit hold fails instead of capturing it automatically. This would prevent charging the processing fees when it is unnecessary.
G
GYL Holiday Homes
Hello are you using Protect ?
D
Dragan Josifov
GYL Holiday Homes Yes, that is to enable or disable the use of the deposit hold. What I am suggesting is to enable a prompt before capturing the deposit once the deposit hold fails for longer bookings.