Feature Requests

It would be very helpful to have the ability to bold, italicize, and change the size of text in the check in/out automations.

Situation: A guest's payment fails (thru Stripe), such as due to insufficient funds. They then payoff the credit card so that there are sufficient funds. However, there is no automatic retry of the payment method, nor is there any way to manually retry it. Also, there are no invoices created in STripe for Uplisting payments. So Stripe's instructions to manually retry the payment, which involves finding the invoice and hitting 'retry payment', cannot work. For those needing a workaround, the only way is to manually create an invoice in Stripe for the payment amount and then charge it to the customer. Then you mark the booking as 'paid' in Uplisting since Uplisting has no visibility of this manually created invoice.

Option to attach images to automated messages. I would love to be able to attach images of location of property lockbox as it is in alternative location to the property. Currently i have to set a time reminder for me to go into each ota at set time to correspond with the automated messgae and post the images for the guest

Recently I've had a few big reservations cancel last minuet, my cancellation policy allows for a 100 % refund, but that credit card processing fee I have to absorb is a killer. Some will say that's the cost of doing business but is there a way to refund the customer 100% of their reservation cost minus credit card processing fee?

This feature would Remind you that this is a returning customer. Then how many times they've stayed.

Please allow the web version to be more user friendly on a phone. It’s impossible to get some information on the phone from the browser . All the menu options overlap and it’s sooooo frustrating .

Change 'You won't be charged yet' statement under the Instant Booking button to a clearer statement, so guest will know that it refers to clicking the Instant Booking button, and that payment will be collected on the checkout page. Could be an asterisk* then the description on another part of the page

Hi! It would be great to be able to see a monthly calendar on full page and be able to scroll down to see further months. This would make things a lot easier for everyone

Other PMSs let you set an advance notice (booking lead time) on Vrbo, similar to how Airbnb is handled here. Uplisting doesn’t support this.

I would like to see a way to have you know, the customer pay the credit card fee it's done at restaurants. It's done at the courts, it's done everywhere. We should be able to also you can do this.