Feature Requests

Please can you sort an integration for the Tuya Smart Lock

Please add a feature that allows Master Codes and Backup Codes to be generated for each listing, so we can have different codes for the maintenance teams and the guests... That would be great!

I had this on another site and it was great as visitors didn't have to remember their lock code anymore.

There is a delay between a booking being confirmed and the door lock code being generated, and this causes problems with guest communication, especially for last minute reservations. For reservations made in advance, I send a booking confirmation message at the time the reservation is made and check in instructions that include their door lock code closer to their check-in date. No problems there. However, for last minute reservations, I would like to the send the check-in instructions immediately. When I set this up in outbound, there would be times that the door lock code would be inserted to the message as a {blank} because it had not been generated yet. Uplisting support confirmed that this is what was happening. I have since split the booking confirmation message with the check-in instructions message for last minute reservations, telling the guest that the door lock code will be sent to them within 10 minutes. Even with a 9 minute delay set in Outbound, I have had messages sent where the door lock code was blank. As you can imagine, this causes huge problems, especially for late night reservations. I don't think it is reasonable to make guest who may be booking from the property at the very last minute to have to wait this long to get their check in instructions. Setting the lock code immediately, or even within 1 minute of the booking being confirmed would fix this issue. If you have a cron job that loops through all the new reservations to do this instead of doing it during the booking process, please set it to run every minute instead of every 10+ which seems to be the case currently. Thanks.

Similar to other channels, there is a space where sets of images of directions can be added in. so the guest can click in and view the check in images and descriptions instead the current google drive link, seems unprofessional.

We need codes for cleaners and maintenance teams

I switched from Remote Lock to Uplisting as soon as the new software was released, hoping some of the previous limitations with Remote Lock could be addressed, but I have found several issues so far: Same day reservation door lock codes were not being generated (this appears to be fixed now). Door lock code access times are not being updated when a reservation is updated. Door lock codes are not being deleted after the end of a stay. Fixing the above ASAP is crucial, but may I please ask that the following be fixed as well? Allow hosts to set a buffer time (ie, 2 hours before; 1 hour after) to be set before and after each listing's default check in and check out times. This request has been on the Remote Lock feature request list for years. Change how "names" are sent to the door lock software from: Booking #1234567 - First Name Last Name to First Name Last Name - #1234567 The August app truncates this first which makes it very difficult to find a specific guest's code. Here is a real life example to illustrate what I mean: "Booking #2879466 - Wal..." For hosts with lots of locks and guests, this is very messy. Hopefully these are simple fixes. Thank you.

Uplisting uses the arrival and departure times to set when a lock code is accessible. It is beneficial to allow a buffer period in case a guest arrives a little early or leaves a little late.

Uplisting sets a code based on the guests phone number. Providing a random code is preferable to some users.

Uplistings uses the arrival and departure times to set the availability of when a code can be used on the lock. This is not always ideal, and a default check-in and out time is preferred by some.