Feature Requests

Would like to add pictures to the check in instruction, lockbox location etc

i need to be able to send out automated messages guests if they cancel their reservation

After a direct & manual booking, there should be a receipt and confirmation email sent to guests

Add the option to connect the direct booking site to Whatsapp

It would be really nice to have an option on outbound which allows you to send "mid-stay messages" - currently there are only time (day/hour options). In my proposed scenario you would be able to send a message 50% of the way through the stay (this allows a more nuanced approach to guest communications). I want to be able to send a check up (to make sure guests are comfortable and happy) message not only 24 hours after check in but also in the middle of the stay. Maybe there could be different percentages for example 25% into stay(quarter stay), half way into stay, 75% into stay etc

Provide a PDF, downloadable invoice for every booking. To include the following information: logo guest name name of the property address of the property price breakdown amount that has been paid remaining balance link to Uplisting guest payment page if relevant

Rather than rely on email and the booking site message feature it would be very helpful to offer SMS.

Can we please have the option to send scheduled messages? I know hospitable can do this. ie: Send a message at 10am on Thursdays whenever guests are there that the pool guy will be coming soon.

Ability to add PDF attachments (such as receipts/contracts) to messages. For AirBNB bookings we can only attach photos and for Booking.com listings we can't attach anything even if the guest updates the direct email address.

Hi, I have a suggestion that will make us using Uplisting looking more professional towards our Guests. We know that at present it only handles automated messages top Guests in English for which many international Guests often will not understand. To fix this you need to send out the messages translated in to many languages (in my case 6 different languages). It makes the messages very heavy for Guests and to understand where their language will appear etc. Apparently in AirBnB it is being translated depending on the device the Guest uses so they will get it in my case 6 times translated to their language. As for Booking that doesn’t translate the messages to Guests it will then come out 6 times in a row. My suggestion is to change this which should be fairly easy Today in case you can incorporate AI like ChatGPT and based on the Guests country which appears in the Channel booking it should pick that language for the message and translate the English version to their language.